Resolved Question: How do I hard reset my MP3 player?


It's a Phillips GoGear SA3245/37 4g, and the pause/play button has stopped working. It won't turn on except for when I connect and disconnect it from my laptop, I can't select anything, and it's quite irritating. How do I hard reset it or otherwise fix it?
I've tried the reset button. How do I HARD RESET it? So it's wiped?

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